Internal Affairs Ministry stuck with 20,000 uncollected passports

Kampala – The Ministry of Internal Affairs has expressed concern over Ugandans who apply for passports and don’t pick them from collection centers.

Simon Mundeyi, the ministry spokesperson says they are having a stock pile of passports at their collection centers in Kyambogo, Gulu, Mbale and Mbarara of about 20,000 booklets.

“We are running short of storage space for these booklets and we keep processing 3,000 passports every day so if applicants don’t pick these ready booklets, it will give us a challenge in storage space,” he said while addressing journalists at police headquarters in Nagulu, on Monday.

He appealed to all Ugandans who applied for these passports but are not picking them up to do so and those who haven’t received an SMS informing them to collect them to call 0417102600 or contact them through their tweeter handles @DCICUg or @NIRA_Ug.

“We have noted that some applicants don’t receive the SMS informing them to collect their passports because some put incorrect telephone numbers on their applications and the commonest problem has been replacing 0 with letter O so the system is not able to send them messages because it will treat O as a letter not a figure,” said Mundeyi

He added, “Some people use brokers who intensionally put wrong phone numbers on the applications hoping to fleece money from the applicants because they know that when they put wrong numbers applicants won’t receive messages and in so doing the applicants will be desparate and will definitely look for them.”

The Internal Affairs Ministry publicist urged applicants for passports to be careful in as far as filling the application forms is concerned and also to desist involving third parties since the the system is simple and user friendly.

“All you have to do is apply for your passport on www.passport.go.ug and you have to ensure that you have a National ID, once you have a National ID you are not required to go to LCs so we don’t expect you to be fleeced by anyone asking for money to endorse on your forms,” said Mundeyi

He added, “Some people keep calling us asking why their passports have delayed yet they have never even submitted applications nor appeared anywhere at our offices. They use brokers who after fleecing their money switch off their phones.”

Mundeyi revealed that 15 individuals have been arrested and are detained at Jinja road police station after they were reported to have fleeced money from unsuspecting ugandans who were trying to apply for passports.

He urged the public to continue reporting such unscrupulous people as their enforcement team alongside security agencies keep on the look out for them.

“The Ministry of Internal Affairs in all it’s directorates and departments doesn’t work with third parties and brokers who have fleeced our people, some of them have opened offices after we sent them out of our premises,” noted Mundeyi

He noted that an ordinary passport can be acquired with in 14 working days while an express one takes 48 hours at Shs 250,000 and Shs 450,000 respectively.

“We don’t charge any extra money at all, you can either pay in the bank or any other payment methods provided but don’t pay money to any individuals in cash hoping that they would deliver it to our offices,” he added

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